At Light Your Story, we take your privacy seriously and are dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

Personal Information: Includes your name, email address, phone number, and any other details you provide when filling out forms, booking calls, or signing up for services.Usage Data: Such as your IP address, browser type, operating system, pages visited, and duration of visits.Transaction Data: Includes payment details and billing information when purchasing our services.

2. How We Use Your Information

Your information is used for legitimate business purposes, including:

Delivering and enhancing our services to meet your needs.Responding to your inquiries and facilitating communication.Processing transactions and managing bookings.Sending updates, newsletters, and promotional materials (you can opt out anytime).Analysing website performance to improve user experience.

3. How We Protect Your Information

We implement robust security measures to protect your personal data from unauthorised access, misuse, or disclosure, including:

Secure servers and data encryption.Controlled access to sensitive information by authorised personnel.Regularly reviewing and updating security practices.

4. Sharing Your Information

We respect your privacy and do not sell or rent your information. However, your data may be shared in the following scenarios:

With trusted service providers who assist in delivering our services (e.g., payment processors, email platforms).To comply with legal obligations or enforce our rights.With your consent, for specific purposes such as collaborations or partnerships.

5. Your Rights

As a user, you have the following rights regarding your personal data:

Access: Request access to the data we hold about you.Correction: Request corrections to inaccurate or incomplete data.Deletion: Request deletion of your data, subject to legal obligations.Opt-Out: Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Our website uses cookies to improve your experience and gather insights into how our services are used. You can manage or disable cookies in your browser settings, but this may affect certain functionalities of our website.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. Please review their policies before sharing your information.

8. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or regulations. Updates will be posted on this page, and the "Last Updated" date will be revised. Please review it regularly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:Email: [Your Email Address]

Phone: +44 7880926425

Thank you for trusting Light Your Story to handle your personal information responsibly.